Terms and Conditions for Installment Payments

For some products, you can pay in installments. This means you don’t pay the entire amount at once, but in 2, 3, 6, or 12 monthly installments. In this addendum, you can read how this works and what terms and conditions apply.

Legally, payment in installments falls under the category of credit for the purchase of goods (Article 7:84 et seq. of the Civil Code). For terms longer than 3 months, the rules governing consumer credit also apply (Article 7:57 of the Civil Code and the Financial Supervision Act). We comply with these rules.

On the product page, select the number of installments you want. At checkout, you’ll see a summary of your total payment. Before clicking the order button, check the box to confirm that you agree to the terms and conditions and the direct debit. Your order will be finalized only after you do this.

Immediately after you place your order, we’ll send you a welcome email. It will include your personalized installment payment agreement, these terms and conditions, our general terms and conditions, and the cancellation form. All documents are in PDF format so you can save them.

Your installment payment agreement always includes the following items, listed separately:

There are two options. Which one applies to you depends on the number of installments you have chosen:

If we are unable to collect a payment, you will first receive a friendly reminder. If that does not resolve the issue, we will send you a statutory 14-day notice after 14 days, informing you that we will charge collection fees if payment is still not received after that.

If that also fails to yield any results, we may demand payment of the entire remaining purchase price in a single lump sum. This is provided for in Article 7:65 of the Dutch Civil Code. We may therefore terminate the agreement and reclaim the product.

For the rental option (6 or 12 installments): If you Poopy return the Poopy within 14 days of termination, we will charge you the replacement value of the Poopy a €75 administrative fee.

If you have a complaint, please send us an email within 2 months. We always try to resolve the issue together first. If that doesn’t work, you can take the matter to a Dutch court. This agreement is governed by Dutch law.