Frequently asked questions
1. Functionality & Operation.
The Poopy Nano 2 is a fully automated self-cleaning litter box that eliminates the need to scoop cat litter. The litter box works with weight sensors that detect when your cat enters and leaves the litter box.
The bin is equipped with advanced weight sensors that detect the presence of a cat. As soon as your cat steps into the bin, this is recorded and when the cat is ready and steps out of the bin, the cleaning timer is started. We recommend setting this to 5 minutes. The Poopy then waits 5 minutes before cleaning begins. This is most optimal because clumps in the cat litter need time to form properly. This ensures that loose pee or semi-soft feces are not immediately dispersed in the litter box, making the cleaning process more effective.
The average cleaning cycle takes 2 to 3 minutes, depending on the settings. During cleaning, all clumps are carefully removed and placed in the litter box. After the cycle, the litter box is immediately ready for use again.
The Poopy Nano 2 is designed with safety as a priority. If your cat steps back into the bin during the cleaning cycle, the cycle is immediately interrupted. The bin stops and only, once the cat leaves the bin again, it's cleaning will resume.
The frequency with which you should empty the litter bag depends on the number of cats and how often they use the bin.
The Poopy Nano 2 works best with Poopy Grit (80% tofu and 20% cassava). This filling has been extensively tested and guarantees optimal performance. After each cleaning cycle, the leveling is perfect and unpleasant odors are effectively removed thanks to the active carbon in the tofu of Poopy Grit.
The Poopy Nano 2 is designed to operate very quietly with a noise level of about than 55 dB (comparable to a quiet conversation at normal speaking distance). This means that neither you nor your cat will be bothered by the cleaning process, even at night.
Yes! In addition to automatic operation, the Poopy Nano 2 also has a manual cleaning option. Pressing the button on the control panel immediately starts a cleaning cycle. This is useful if, for example, you want to have the bin cleaned extra after intensive use.
Yes, as long as the catch basin does not fill up. Many owners run the bin while they are on vacation so that the cat has a clean and odorless environment. If you go away for more than a week, it is advisable to ask a house sitter to empty the catch basin.
There is a special function for that. "Pause between turns." The bin then does not clean immediately after each detection, but waits until a set time has passed. Thus, cleaning is started only after your cat(s) have finished several short visits. You can set how long that pause lasts. This prevents unnecessary frequent running and ensures more sustainable and energy-efficient operation.
2. Cost & Savings
Although the Poopy Nano 2 offers a fully automated solution, there are some recurring costs, just like any litter box. Unlike a traditional litter box, however, you'll actually save money in the long run because the Poopy Nano 2 uses cat litter much more efficiently.
Yes, the Poopy Nano 2 saves money in the long run on cat litter, cleaning products and time. Although the purchase price is higher than that of an old-fashioned litter box, you'll quickly recoup this investment through efficient filling and minimal maintenance.
For many cat owners, the Poopy Nano 2 is the best investment they can make (according to thousands of our customers). Unlike a traditional litter box, which must be manually cleaned daily, the Poopy Nano 2 takes all the work out of your cat's hands. This not only saves time and effort, but also ensures that your cat always has a clean litter box at their disposal.
3. Hygiene & Odor Control
The Poopy Nano 2 is designed to keep odors to a minimum, but no litter box is completely odorless. Thanks to the sealed collection tray, foul odors are greatly reduced and remain largely contained. Unlike a traditional litter box, where urine and feces remain longer and odors can spread through the room, the Poopy Nano 2 removes waste immediately after use. This prevents strong odors from building up and keeps the litter box much fresher than a standard model.
The Poopy Nano 2 is significantly more effective in odor control than a manually maintained litter box, simply because waste is removed much faster. With a traditional litter box, urine continues to soak into the filling and feces are often removed only after hours or even days, causing odors to continue to spread.
No, the Poopy Nano 2 takes almost all the work off your hands, but a small amount of maintenance helps to keep odor control at optimal levels. It is recommended that you empty the trap regularly. For one cat usually every 4-6 days, and with multiple cats a little more often.
4. Maintenance & Sustainability
The Poopy Nano 2 is designed to require as little maintenance as possible. Unlike a traditional litter box, which you have to scoop out daily and change completely weekly, the Poopy Nano 2 takes almost all the work out of your hands. The only regular maintenance required is changing the litter bag and a quick cleaning once in a while.
The Poopy Nano 2 is designed with durability and quality in mind. Unlike cheaper self-cleaning litter boxes, which often show signs of wear within a few months, the Poopy Nano 2 is made of high-quality, sturdy materials that can withstand daily use.
The Poopy Nano 2 is designed to operate trouble-free and reliably. Cheaper self-cleaning litter boxes often suffer from sensors that don't respond properly, mechanical failures or filling that gets stuck, but with the Poopy Nano 2, the system has been thoroughly tested and optimized to prevent this from happening.
Yes, several parts of the Poopy Nano 2 are available separately, so you don't have to buy a whole new litter box right away if something gets worn or damaged. The drum and base parts can be replaced as needed.
5. Suitability for Cats
The Poopy Nano 2 is designed to accommodate almost all cat breeds and sizes. Its spacious interior provides ample space for both small and medium-sized cats. For most cat breeds, such as European Shorthairs, Siamese, British Shorthairs and Bengals, the Poopy Nano 2 is a perfect fit.
Most cats get used to the Poopy Nano 2 immediately to a few days, especially since it is always clean. Cats naturally prefer a clean and fresh litter box, and because the Poopy Nano 2 removes waste immediately, cats often accept it more quickly than a traditional litter box that remains dirty from time to time.
Yes, the Poopy Nano 2 is completely safe for both kittens and older cats. The design takes into account the needs of different ages, so both young and older cats can use the box comfortably.
Some cats, especially shyer types, may be suspicious of a moving litter box at first. This is normal because cats are sensitive to new sounds and moving objects in their environment.
6. Installation & Ease of Use.
Yes, the Poopy Nano 2 is designed with ease of use in mind and can be up and running within minutes. You don't need to follow any complicated steps or have technical knowledge. All you have to do is unpack the bin, place it in the desired location, plug it into an outlet and fill it with clumping cat litter.
The Poopy Nano 2 can be placed basically anywhere where there is an electrical outlet nearby and where the room is dry and well ventilated. Many users place the bin in the hallway, utility room or in the living room, because it is so quiet that it does not bother you.
The Poopy Nano 2 operates via AC power and comes with a power adapter. Thus, it needs an electrical outlet to function.
Most cats get used to the Poopy Nano 2 surprisingly quickly. Cats are naturally hygienic and have a strong preference for a clean litter box. Because the Poopy Nano 2 cleans itself automatically and is therefore always fresh, many cats like it better than their old litter box.
That's entirely up to you. The Poopy Nano 2 can either function completely stand-alone or be paired with an app - depending on what you are comfortable with.
Yes, you can. The Poopy Nano 2 has an option to disable or manually activate the automatic cleaning feature. This is especially useful if your cat is still getting used to the bin or if you want temporary full control over when the bin cleans.
Yes, the Poopy Nano 2 is light and compact enough to move, but sturdy enough to stay in place while in use. If you want to move the container to another room, simply unplug it, pick it up, and put it in the new location.
The Poopy Nano 2 has a minimalist and intuitive control panel with two buttons and two status lights. The controls are designed so you can fully control the litter box without an app or complicated menu - everything you need is on the front.
The Poopy Nano 2 can be used by an unlimited number of cats. There is no maximum - the device is designed to automatically clean after each use, no matter how many cats use it.
When you unplug the Poopy Nano 2, the system shuts down completely. The bin stops cleaning and all functions are paused.
The Poopy Nano 2 is designed to work with a 2.4 GHz wifi network, which is the most common type in households. The litter box is not compatible with 5 GHz wifi. If you have a dual-band router (with both 2.4 GHz and 5 GHz), make sure you select the correct network, usually the wifi network without "5G" in the name.
Yes, you can!
Yes, you can.
7. Parts & Accessories
When you purchase the Poopy Nano 2, you not only receive a top quality self-cleaning litter box, but also a number of carefully selected accessories that will instantly take your cat care to the next level.
The deluxe drinking fountain you receive with the Poopy Nano 2 is designed to naturally encourage cats to drink more water. Flowing water is more appealing to cats than stagnant water in a box, and it helps keep kidneys healthy - especially important in older cats or cats that eat dry food.
To maintain optimal water quality, we recommend replacing the drinking fountain filter every 3 to 4 weeks. With intensive use or with multiple cats, it is wise to do this a little more often.
Simply place the included cat litter mat in front of the opening of the Poopy Nano 2. The mat is made of soft but durable material that effectively traps cat litter when your cat steps out of the litter box.
All accessories, replacement filters and trash bags are easy to order from our official webshop. We make sure everything fits the Poopy Nano 2 perfectly, so you never have to search for compatible products.